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Shopify Automations

How do I trigger automations based on Shopify events?

Updated over 3 years ago

Once your Shopify store is connected, you will see a new group of automation triggers that can be used to fire messages based on events that occur in your Shopify store.  This article will give a brief description of each new trigger and the correlating action in your store.  To follow along in your own SuperPhone account, click here access the automations page:

New purchase
Triggered on orders/create webhook. Shopify fires this webhook when the new order is created.

Order in transit
Triggered on fulfillment_events/create webhook when the event status is in_transit. Shopify fires this webhook when fulfillment item is in transit.

Order delivered
Triggered on fulfillment_events/create webhook when the event status is delivered. Shopify fires this webhook when fulfillment item is delivered.

Checkout started
Triggered on checkouts/create webhook. Shopify fires this webhook when new order checkout has started.

Fulfillment created
Triggered on fulfillments/create webhook. Shopify fires this webhook when new fulfillment item is created.

Order fulfilled
Triggered on orders/updated webhook when fulfillment_status is fulfilled. Shopify fires this webhook when all fulfillment items are successfully completed.

 

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