Once your Shopify store is connected, you will see a new group of automation triggers that can be used to fire messages based on events that occur in your Shopify store. This article will give a brief description of each new trigger and the correlating action in your store. To follow along in your own SuperPhone account, click here access the automations page:
New purchase
Triggered on orders/create
webhook. Shopify fires this webhook when the new order is created.
Order in transit
Triggered on fulfillment_events/create
webhook when the event status is in_transit
. Shopify fires this webhook when fulfillment item is in transit.
Order delivered
Triggered on fulfillment_events/create
webhook when the event status is delivered
. Shopify fires this webhook when fulfillment item is delivered.
Checkout started
Triggered on checkouts/create
webhook. Shopify fires this webhook when new order checkout has started.
Fulfillment created
Triggered on fulfillments/create
webhook. Shopify fires this webhook when new fulfillment item is created.
Order fulfilled
Triggered on orders/updated
webhook when fulfillment_status
is fulfilled
. Shopify fires this webhook when all fulfillment items are successfully completed.