Getting Started on SuperPhone®

How do I delete a contact or conversation?

Written by SuperPhone
Updated over a week ago

Changing my SuperPhone Number?

Written by SuperPhone
Updated over a week ago

How does SuperPhone® track referrals?

Read the terms of our referral plan and sign up to start earning.

Written by SuperPhone
Updated over a week ago

How to Use Merge Fields

Written by SuperPhone
Updated over a week ago

Custom Link Shortening

In this article we'll go over changing the short-link from s.superphone.io to your custom link.

Written by SuperPhone
Updated over a week ago

Adding a Single Contact

Adding a single contact? Use the form.

Written by SuperPhone
Updated over a week ago

Duplicate Contacts

Did Shopify create a duplicate contact? Here's how to resolve.

Written by SuperPhone
Updated over a week ago

SuperPhone® Widgets for the Win

Build your subscriber list quickly and easily.

Written by SuperPhone
Updated over a week ago

Please Explain My Bill

How to make sense of your SuperPhone invoice.

Written by SuperPhone
Updated over a week ago

What makes a strong Update?

In this article we're discussing how to make your Update perform best.

Written by SuperPhone
Updated over a week ago

How Do I Customize My Form?

FAQs on forms and how to use them best.

Written by SuperPhone
Updated over a week ago

Sending Media with SuperPhone®

Why are my photo/video/audio/attachment/vCard messages not sending?

Written by SuperPhone
Updated over a week ago

How Do I See Who Replied to My Update?

Written by SuperPhone
Updated over a week ago

Is it possible to track SMS opens on SuperPhone® like you can track email opens?

Written by SuperPhone
Updated over a week ago

How to Run an Event through Your SuperPhone®!

How to Grow Your Subscribers Using Forms and Tagging in your SuperPhone to Gather RSVPs

Written by SuperPhone
Updated over a week ago

Using SuperPhone in a Corporate Environment - Bark & Co. (@BarkBox)

Written by SuperPhone
Updated over a week ago

Keeping Your Subscribers/Fans Engaged

The larger you grow your brand and your SuperPhone the more you'll have to convince your contacts that it's really YOU

Written by SuperPhone
Updated over a week ago

Getting More People to Complete Your Form

Written by SuperPhone
Updated over a week ago

Promoting Your Product/Project With SuperPhone®

Written by SuperPhone
Updated over a week ago

SuperPhone™ and Squarespace

Replace your Squarespace contact form with a SuperPhone® widget to start conversations on text with your business leads .

Written by SuperPhone
Updated over a week ago

vCard Troubleshooting

Are your auto-responses failing to send? Here's the reason why!

Written by SuperPhone
Updated over a week ago

Touring/Workshops/Events with SuperPhone™

Written by SuperPhone
Updated over a week ago

Voice Messages

Get started with sending voice messages on SuperPhone!

Written by SuperPhone
Updated over a week ago

Filter Your Shopify Audience Using SuperPhone®

It's never been easier to segment your audience until today!

Written by SuperPhone
Updated over a week ago

Adjusting the Delay on Your First Contact Auto-Response

How to make your first contact auto-response fire sooner (or later)

Written by SuperPhone
Updated over a week ago

How Do I Track My SuperPhone Usage?

Our usage dashboard has all of the information you need.

Written by SuperPhone
Updated over a week ago

How do SMS and MMS URL Link Previews Work on Mobile Devices?

Learn how to increase the likelihood of your links being presented as previews to recipients.

Written by SuperPhone
Updated over a week ago

Downloading Exported Contacts CSV on Safari

Written by SuperPhone
Updated over a week ago

Phone number popup on your website

How to add a popup on your website that allows for collecting phone numbers.

Written by SuperPhone
Updated over a week ago

How do I change the background image on my widget landing page?

Written by SuperPhone
Updated over a week ago

Get started using Nickname

This article provides an overview of the new nicknames feature within our mobile and web apps.

Written by SuperPhone
Updated over a week ago

Welcome to SuperPhone®

Written by SuperPhone
Updated over a week ago

Creating & Setting up your SuperPhone account

Written by SuperPhone
Updated over a week ago

Step 1: Setting up via Desktop

Start customizing your account by accessing SuperPhone® via Desktop once you've registered.

Written by SuperPhone
Updated over a week ago

Step 2: Testing SuperPhone on Yourself

Understand how your audience will experience texting or calling you by testing the flow on yourself.

Written by SuperPhone
Updated over a week ago

Our Messages View Explained! (Desktop)

Written by SuperPhone
Updated over a week ago

Hiding / Showing Conversations

This article explains how you can hide and show conversations and contacts.

Written by SuperPhone
Updated over a week ago

Mass Messaging & Updates

Broadcast your messages at scale using our Updates feature

Written by SuperPhone
Updated over a week ago

Mobile Updates (Message Broadcasting)

Need to send an update to your lists on the go? You can now do it on our iOS or Android Mobile Apps!

Written by SuperPhone
Updated over a week ago

Importing Your Contacts to SuperPhone®

Written by SuperPhone
Updated over a week ago

Smart Auto-Responses

FAQs and explanations about SuperPhone's auto-responses

Written by SuperPhone
Updated over a week ago

Multivariable Segmentation: An Introduction

An introduction to our new, highly advanced filter system: Multivariable Segmentation.

Written by SuperPhone
Updated over a week ago

SuperPhone® Map View

Written by SuperPhone
Updated over a week ago

Going over the Contacts View

Written by SuperPhone
Updated over a week ago

Going Over the Insights Dashboard

Written by SuperPhone
Updated over a week ago

Tagging in SuperPhone®

Written by SuperPhone
Updated over a week ago

SuperBot

Set up a hashtag or keyword auto-response.

Written by SuperPhone
Updated over a week ago

Contact Form

Written by SuperPhone
Updated over a week ago

Dynamic vCard

Written by SuperPhone
Updated over a week ago

Setting up your forms

Learn more about how to set up multiple forms

Written by SuperPhone
Updated over a week ago

How to Delete a Form

Written by SuperPhone
Updated over a week ago

Setting Up Your Call-In Greeting Sequence

In this article we will go over how to create a custom sequence to forward incoming calls or play a prerecorded voice message.

Written by SuperPhone
Updated over a week ago

How to make a Phone Call from the App

Set your forwarding number to connect calls.

Written by SuperPhone
Updated over a week ago

How to setup the SuperPhone Voice Greeting

This article will help setup the voice greeting for your SuperPhone account

Written by SuperPhone
Updated over a week ago

SuperPhone® IOS & Android App Download

Written by SuperPhone
Updated over a week ago

Notice: First Autoresponse Message Issue (Updated 2/22/2019)

Why your messages are being delivered by Superphone® but not received by your contacts.

Written by SuperPhone
Updated over a week ago

International Support

Written by SuperPhone
Updated over a week ago

SuperPhone® Pricing Guide

Understand the cost breakdown

Written by SuperPhone
Updated over a week ago

What is a Segment?

We’ll pull back the covers on SMS standards to give you an answer what providers are charging you for.

Written by SuperPhone
Updated over a week ago

Cancelling Your SuperPhone® Account

Easy cancellations

Written by SuperPhone
Updated over a week ago

General FAQs

Written by SuperPhone
Updated over a week ago

Contact Us

Written by SuperPhone
Updated over a week ago

Shopify Data + SuperPhone® - How is the data shared?

Written by SuperPhone
Updated over a week ago

Connecting Your Shopify Store to SuperPhone®

Written by SuperPhone
Updated over a week ago