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Getting Started on SuperPhone®
Getting Started on SuperPhone®
Beginner, Intermediate, and Advanced Guides
64 articles in this collection
Written by
SuperPhone
How do I delete a contact or conversation?
Written by
SuperPhone
Updated over a week ago
Changing my SuperPhone Number?
Written by
SuperPhone
Updated over a week ago
How does SuperPhone® track referrals?
Read the terms of our referral plan and sign up to start earning.
Written by
SuperPhone
Updated over a week ago
How to Use Merge Fields
Written by
SuperPhone
Updated over a week ago
Custom Link Shortening
In this article we'll go over changing the short-link from s.superphone.io to your custom link.
Written by
SuperPhone
Updated over a week ago
Adding a Single Contact
Adding a single contact? Use the form.
Written by
SuperPhone
Updated over a week ago
Duplicate Contacts
Did Shopify create a duplicate contact? Here's how to resolve.
Written by
SuperPhone
Updated over a week ago
SuperPhone® Widgets for the Win
Build your subscriber list quickly and easily.
Written by
SuperPhone
Updated over a week ago
Please Explain My Bill
How to make sense of your SuperPhone invoice.
Written by
SuperPhone
Updated over a week ago
What makes a strong Update?
In this article we're discussing how to make your Update perform best.
Written by
SuperPhone
Updated over a week ago
How Do I Customize My Form?
FAQs on forms and how to use them best.
Written by
SuperPhone
Updated over a week ago
Sending Media with SuperPhone®
Why are my photo/video/audio/attachment/vCard messages not sending?
Written by
SuperPhone
Updated over a week ago
How Do I See Who Replied to My Update?
Written by
SuperPhone
Updated over a week ago
Is it possible to track SMS opens on SuperPhone® like you can track email opens?
Written by
SuperPhone
Updated over a week ago
How to Run an Event through Your SuperPhone®!
How to Grow Your Subscribers Using Forms and Tagging in your SuperPhone to Gather RSVPs
Written by
SuperPhone
Updated over a week ago
Using SuperPhone in a Corporate Environment - Bark & Co. (@BarkBox)
Written by
SuperPhone
Updated over a week ago
Keeping Your Subscribers/Fans Engaged
The larger you grow your brand and your SuperPhone the more you'll have to convince your contacts that it's really YOU
Written by
SuperPhone
Updated over a week ago
Getting More People to Complete Your Form
Written by
SuperPhone
Updated over a week ago
Promoting Your Product/Project With SuperPhone®
Written by
SuperPhone
Updated over a week ago
SuperPhone™ and Squarespace
Replace your Squarespace contact form with a SuperPhone® widget to start conversations on text with your business leads .
Written by
SuperPhone
Updated over a week ago
vCard Troubleshooting
Are your auto-responses failing to send? Here's the reason why!
Written by
SuperPhone
Updated over a week ago
Touring/Workshops/Events with SuperPhone™
Written by
SuperPhone
Updated over a week ago
Voice Messages
Get started with sending voice messages on SuperPhone!
Written by
SuperPhone
Updated over a week ago
Filter Your Shopify Audience Using SuperPhone®
It's never been easier to segment your audience until today!
Written by
SuperPhone
Updated over a week ago
Adjusting the Delay on Your First Contact Auto-Response
How to make your first contact auto-response fire sooner (or later)
Written by
SuperPhone
Updated over a week ago
How Do I Track My SuperPhone Usage?
Our usage dashboard has all of the information you need.
Written by
SuperPhone
Updated over a week ago
How do SMS and MMS URL Link Previews Work on Mobile Devices?
Learn how to increase the likelihood of your links being presented as previews to recipients.
Written by
SuperPhone
Updated over a week ago
Downloading Exported Contacts CSV on Safari
Written by
SuperPhone
Updated over a week ago
Phone number popup on your website
How to add a popup on your website that allows for collecting phone numbers.
Written by
SuperPhone
Updated over a week ago
Getting Started
How do I change the background image on my widget landing page?
Written by
SuperPhone
Updated over a week ago
Get started using Nickname
This article provides an overview of the new nicknames feature within our mobile and web apps.
Written by
SuperPhone
Updated over a week ago
Welcome to SuperPhone®
Written by
SuperPhone
Updated over a week ago
Creating & Setting up your SuperPhone account
Written by
SuperPhone
Updated over a week ago
A Beginner's Guide
Step 1: Setting up via Desktop
Start customizing your account by accessing SuperPhone® via Desktop once you've registered.
Written by
SuperPhone
Updated over a week ago
Step 2: Testing SuperPhone on Yourself
Understand how your audience will experience texting or calling you by testing the flow on yourself.
Written by
SuperPhone
Updated over a week ago
In-Depth Tutorials
Our Messages View Explained! (Desktop)
Written by
SuperPhone
Updated over a week ago
Hiding / Showing Conversations
This article explains how you can hide and show conversations and contacts.
Written by
SuperPhone
Updated over a week ago
Mass Messaging & Updates
Broadcast your messages at scale using our Updates feature
Written by
SuperPhone
Updated over a week ago
Mobile Updates (Message Broadcasting)
Need to send an update to your lists on the go? You can now do it on our iOS or Android Mobile Apps!
Written by
SuperPhone
Updated over a week ago
Importing Your Contacts to SuperPhone®
Written by
SuperPhone
Updated over a week ago
Smart Auto-Responses
FAQs and explanations about SuperPhone's auto-responses
Written by
SuperPhone
Updated over a week ago
Multivariable Segmentation: An Introduction
An introduction to our new, highly advanced filter system: Multivariable Segmentation.
Written by
SuperPhone
Updated over a week ago
SuperPhone® Map View
Written by
SuperPhone
Updated over a week ago
Going over the Contacts View
Written by
SuperPhone
Updated over a week ago
Going Over the Insights Dashboard
Written by
SuperPhone
Updated over a week ago
Tagging in SuperPhone®
Written by
SuperPhone
Updated over a week ago
SuperBot
Set up a hashtag or keyword auto-response.
Written by
SuperPhone
Updated over a week ago
Your Contact Form
Contact Form
Written by
SuperPhone
Updated over a week ago
Dynamic vCard
Written by
SuperPhone
Updated over a week ago
Setting up your forms
Learn more about how to set up multiple forms
Written by
SuperPhone
Updated over a week ago
How to Delete a Form
Written by
SuperPhone
Updated over a week ago
Phone Calls with SuperPhone®
Setting Up Your Call-In Greeting Sequence
In this article we will go over how to create a custom sequence to forward incoming calls or play a prerecorded voice message.
Written by
SuperPhone
Updated over a week ago
How to make a Phone Call from the App
Set your forwarding number to connect calls.
Written by
SuperPhone
Updated over a week ago
How to setup the SuperPhone Voice Greeting
This article will help setup the voice greeting for your SuperPhone account
Written by
SuperPhone
Updated over a week ago
FAQs
SuperPhone® IOS & Android App Download
Written by
SuperPhone
Updated over a week ago
Notice: First Autoresponse Message Issue (Updated 2/22/2019)
Why your messages are being delivered by Superphone® but not received by your contacts.
Written by
SuperPhone
Updated over a week ago
International Support
Written by
SuperPhone
Updated over a week ago
SuperPhone® Pricing Guide
Understand the cost breakdown
Written by
SuperPhone
Updated over a week ago
What is a Segment?
We’ll pull back the covers on SMS standards to give you an answer what providers are charging you for.
Written by
SuperPhone
Updated over a week ago
Cancelling Your SuperPhone® Account
Easy cancellations
Written by
SuperPhone
Updated over a week ago
General FAQs
Written by
SuperPhone
Updated over a week ago
Contact Us
Written by
SuperPhone
Updated over a week ago
Shopify Integration
Shopify Data + SuperPhone® - How is the data shared?
Written by
SuperPhone
Updated over a week ago
Connecting Your Shopify Store to SuperPhone®
Written by
SuperPhone
Updated over a week ago