Getting Started on SuperPhone®

How do I delete a contact or conversation?

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Changing my SuperPhone Number?

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Send a PDF with SuperPhone®

Sending documents from your Google Drive via text.

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How does SuperPhone® track referrals?

Read the terms of our referral plan and sign up to start earning.

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How to Use Merge Fields

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Adding a Single Contact

Adding a single contact? Use the form.

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Duplicate Contacts

Did Shopify create a duplicate contact? Here's how to resolve.

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Sending a Voice Note with SuperPhone

Add a personal touch to your message with a short audio file.

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SuperPhone® Widgets for the Win

Build your subscriber list quickly and easily.

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Please Explain My Bill

How to make sense of your SuperPhone invoice.

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How Do I Customize My Form?

FAQs on forms and how to use them best.

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Sending Media with SuperPhone®

Why are my photo/video/audio/attachment/vCard messages not sending?

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How Do I See Who Replied to My Update?

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Is it possible to track SMS opens on SuperPhone® like you can track email opens?

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How to Run an Event through Your SuperPhone®!

How to Grow Your Subscribers Using Forms and Tagging in your SuperPhone to Gather RSVPs

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Using SuperPhone in a Corporate Environment - Bark & Co. (@BarkBox)

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Keeping Your Subscribers/Fans Engaged

The larger you grow your brand and your SuperPhone the more you'll have to convince your contacts that it's really YOU

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Getting More People to Complete Your Form

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Promoting Your Product/Project With SuperPhone®

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SuperPhone™ and Squarespace

Replace your Squarespace contact form with a SuperPhone® widget to start conversations on text with your business leads .

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vCard Troubleshooting

Are your auto-responses failing to send? Here's the reason why!

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Touring/Workshops/Events with SuperPhone™

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Welcome to SuperPhone®

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Creating & Setting up your SuperPhone account

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Step 1: Setting up via Desktop

Start customizing your account by accessing SuperPhone® via Desktop once you've registered.

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Step 2: Testing SuperPhone on Yourself

Understand how your audience will experience texting or calling you by testing the flow on yourself.

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Our Messages View Explained! (Desktop)

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Hiding / Showing Conversations

This article explains how you can hide and show conversations and contacts.

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Mass Messaging & Updates

Broadcast your messages at scale using our Updates feature

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Mobile Updates (Message Broadcasting)

Need to send an update to your lists on the go? You can now do it on our iOS or Android Mobile Apps!

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Importing Your Contacts to SuperPhone®

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Smart Auto-Responses

FAQs and explanations about SuperPhone's auto-responses

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Multivariable Segmentation: An introduction

An introduction to our new, highly advanced filter system: Multivariable Segmentation.

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SuperPhone® Map View

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Going over the Contacts View

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Going Over the Insights Dashboard

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Tagging in SuperPhone®

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SuperBot

Set up a hashtag or keyword auto-response.

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Contact Form

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Dynamic vCard

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Setting up your forms

Learn more about how to set up multiple forms

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How to Delete a Form

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Call Forwarding

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How to make a Phone Call from the App

Set your forwarding number to connect calls.

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How to setup the SuperPhone Voice Greeting

This article will help setup the voice greeting for your SuperPhone account

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SuperPhone® IOS & Android App Download

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Multiple Phone Numbers and Routing

Why do I have more than one phone number in my account and how can I add a number with an international country code or different area code?

Written by SuperPhone
Updated over a week ago

Notice: First Autoresponse Message Issue (Updated 2/22/2019)

Why your messages are being delivered by Superphone® but not received by your contacts.

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Updated over a week ago

International Support

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SuperPhone® Pricing Guide

Understand the cost breakdown

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Updated over a week ago

What is a Segment?

We’ll pull back the covers on SMS standards to give you an answer what providers are charging you for.

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Updated over a week ago

Cancelling Your SuperPhone® Account

Easy cancellations

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General FAQs

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Contact Us

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Shopify Data + SuperPhone® - How is the data shared?

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Updated over a week ago

Connecting Your Shopify Store to SuperPhone®

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