All Collections
Using SuperPhone®
Setup
Setup: Changing my SuperPhone Number?
Setup: Changing my SuperPhone Number?
Updated over a week ago

To change or add phone numbers to your account, click here!

If you are searching for an international number that may not be available please contact customer support. There are also popular US area codes that are not available such as 212's for New York & 213's for Los Angeles. Any US area codes that do not populate when searched, are not available.

On the phone numbers page, manage and maintain all of the numbers associated with your account. Please note that each phone number in your account will add cost to your monthly usage. Prices for phone numbers are displayed prior to purchase and depend on

the country and phone number type (mobile / toll-free etc.).

Region - Displays the region in which the number resides in.

Created - Time the phone number was purchased and it's duration.

Inbound - Inbound messages or minutes received from subscribers.

Outbound - Outbound messages or minutes used to communicate with subscribers.

Subscribers - Number of people subscribed to that number.

When you click actions, you are given the ability to do the following...

Release - Removes the number from the account making it inactive. When a number is released, the subscribers connected to that number will be reassigned to a different number.

Make Default - Makes the number selected your default number. You can have unlimited numbers in the account but only one main number / default.

Disable Routing - When you send your first message to a new conversation, SuperPhone decides which one of your phone numbers is best to use. If you have an international phone number and the conversation is with someone from that country for example, SuperPhone will use this phone number to send the messages (routing). Disabling routing makes this phone number unavailable for new conversations and a different phone number will be used instead.

Did this answer your question?