All communication via SuperPhone™ happens on the 'Messages' page at the following url: https://app.superphone.io/messages

a. Click the chat pencil icon to compose a new message
b. In the 'To' field, start typing a name or number and select from the drop-down
c. Enter your message in the box and click the 'send' button

Note: When using the new message pop-up to send a message from an open conversation, the contact name will be pre-populated. Make sure this is the contact you would like to message. This is especially useful when scheduling a message.

There are two ways to initiate a call from the 'Messages' view.

Using SuperPhone™ with your personal phone:

a. Click the 'telephone receiver' icon in the left panel to initiate a call
b. In the 'To' field, start typing a name or number and select from the drop-down
c. Select a number with which to connect the call
d. Press the call button
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You may also initiate a call over wi-fi directly through the browser:

a. Click the 'telephone receiver' icon in the left panel to initiate a call
b. In the 'To' field, start typing a name or number and select from the drop-down
c. Press the 'call' button
d. Allow SuperPhone™ to use the mic by clicking allow on the dialogue that pops up

Note: When initiating a call from an open conversation, the contact name will be pre-populated. Make sure that is the contact you would like to call.

Local calls in the US made via SuperPhone™ are 2 credits per call, for calls made outside of the US you can review the pricing page to see the cost of calls and messages to outside countries. If you are not on the credit based system and would like to know these rates you can review your invoice. If you have additional questions feel free to reach out to our support team.

SuperPhone™ uses an integration with FileStack to send files via SMS.

a. Select a conversation from the message list
b. Look for the 'paper clip' icon at the bottom left of any message thread
c. Click the 'paper clip' icon and select a file to send

Note that photos will be converted to MMS and all other files will be sent as shortened download links.

SuperPhone™ enables you to restrict the message list to only display conversations from a particular segment of your network. For example, you could choose to only see messages from Photo + Video professionals.

a, Click the 'Filters' drop-down menu on the left side panel of the screen
b. Scroll down or start typing to choose a tag

a. To search all messages for a specific word, simply type the search term(s) in the 'search' field on the left side panel
b. To search messages from a tagged group, select the tag from the 'Filters' drop-down and then type the search term(s) in the 'search' field

Messages will dynamically be filtered to display those containing the search term(s).